Payment and Refund Policy
DV EUDAIMONIA LLP is a Limited Liability Partnership Firm incorporated as a Body Corporate under the ‘Limited Liability Partnership Act, 2008’ as amended from time to time and have a separate legal entity, it operates under the name & style of ‘Sai Shiko’ trademark having its registered office at New Delhi, India.
DV EUDAIMONIA LLP, with a trademark ‘Sai Shiko’ operates a website – (URL: https://www.saishiko.com/) (together called as “Sai Shiko Learning Platform”) which is engaged in providing online skill development tutoring to children on the Platform (hereinafter referred to as Services)
Our Platform is primarily for facilitators who conduct sessions on our Platform and children below the age of 18 years (“Child”). By registering on the platform the parent gives their consent for the use of the platform by the child. The facilitators, parents of the Child or users above 18 years age hereinafter are referred to as You. The term “Users” for the purposes of these Terms shall be read as You and/or the Child.
The Platform is a paid service and the payments made by You shall be according to the plans opted for by You through the Platform. All payments by Users shall be through the payment mechanism put in place by Us and no other mechanism will be accepted by us. Users have been given various options to choose from and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. The payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.
Valid Credit/Debit/Cash Card/online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us.
Any free trials, workshops or sessions provided on the Platform, shall also be governed by these Terms.
For Fees paid through Online Payment Gateway or any other medium, requests for any type of Refund, for whatsoever reason, will be at the sole discretion of Sai Shiko. Though Refunds Policy and Refund Charges are different for each Batch, no refund will be granted if found not eligible for refund.
Candidate/Student can send Refund-Requests only to Sai Shiko, provided the request is submitted prior to the commencement of the session of the batch enrolled in. No refund requests will be accepted once the sessions for the batch enrolled have begun.
Sai Shiko will check the refund-request and will reply to the Candidate/Student within a period of 45 days. If refund is applicable, Cheque/EFT will be issued in favor of the Candidate only, after deducting the necessary charges.
If you have any questions about these Terms, please contact us by email or postal mail on the following address:
Name: DV EUDAIMONIA LLP, with the trademark Sai Shiko
E-mail ID: email@example.com
Service Office Address: Suite No. 104, 75 Link Road, Lajpat Nagar III, New Delhi, 110024